Store Manager, Jackson WY
Store Manager Full Time | Retail
Location: Jackson, WY
Job Title: Store Manager
Reports to: Director of Retail
New West KnifeWorks’ mission is to make the finest knives in the world. A unique, world class retail experience embodies the quality we strive for with our knives. The Store Manager’s primary responsibility is to facilitate that experience.

About you
- An inspirational leader, mentor, and coach
- Passionate about retail, business and the guest experience
- Excellent communication, decision making and selling skills
- A relationship builder within your local community
- Pride in creating an amazing environment and team
- Entrepreneurial mindset in both business and community
- Passionate about American made functional art
What you’ll do
- Operate a fiscally responsible business by running a tight ship.
- Recruit, coordinate and develop a team of motivated customer service specialists in a selling culture.
- Ensure that our customer-service experience is exceptional, consistent, authentic, engaging and aligned with New West KnifeWorks’s core values.
- Foster excellence among your sales team.
- Inspire and facilitate staff communication and best practices to achieve robust sales goals.
- Partner with grassroots nonprofit organizations through events and product donations.
- Project NWKW values while building relationships in your community.
- Foster a seamless customer experience from inventory, merchandising, to the final transaction.
- Strategize with leadership to meet expense and profit goals.
- Maintain the look and feel of the store so it reflects the world class quality of the product.
- Remain agile and New West KnifeWorks continues to grow.
Availability
Our stores are open seven days a week. You must be available to work a minimum of one weekend day, one opening shift and one closing shift per week. You must report to work on time or provide notification in advance if absent or late.
Benefits
- Competitive pay with incentives
- Medical, Dental, Vision
- 401k program and match
- Paid time off
- Generous employee discount
Email jobs@newwestknifeworks.com with resume attached and cover letter in email body to apply.
Location Info
98 Center Street Unit C, Jackson WY 83001
307-733-4193